"I will work on your home, as if it were my own!"



FAQ

Q. How do I know if the roofing contractor has insurance?

A. Ask!!! If the contractor is legitimate they will be able to give you copies of their Workers Comp insurance and their General Liability insurance. If they can't then they are more than likely uninsured. Whitford Contracting LLC will supply a copy of General Liability and Workers Comp insurance in every estimate.

Q. What is the difference between a metal open valley and a woven or closed-cut valley?

A. A woven valley is when the shingles from both sides of the valley extend across the valley and are woven together by overlapping alternate courses as they are applied. A closed-cut valley is when the shingles from one side of the valley extend across the valley while the other side is trimmed back approximately 2 to 3 inches from the centerline. Whitford Contracting LLC recommends the open valley method which is to install a metal valley with a center rib and to then cut the shingles on both sides of the valley back from the center rib about 2 inches, exposing the valley metal. The reason for this is that the metal channel that is created will allow the water to run smoothly down to the gutter. Also, the metal valley will stay intact for the life of your shingles. The woven or closed-cut valley system will become unsightly and wear out first because all the water from your roof drains there. The life of you roof system will be shortened because of worn valley shingles.

Q. Can I just put shingles on and not replace the flashing metal?

A. You should always replace your wall, chimney, skylight, valley, plumbing pipe boot and any other flashings when installing a new roof. Make sure that the life expectancy of the flashing metal is the same life expectancy as your new shingles. The reason is that your roof is a system of components that work together to keep your roof from leaking. If you leave any one component out you are at risk of your roof leaking in that area. So, replace all the flashings when doing a new roof and if there installed professionally you should have a leak proof roof until the materials wear out.

Q. How many nails should be in each full shingle?

A. Normal applications call for a minimum of four nails in each full shingle. Some applications call for even more if the roof is in a high wind area or the pitch of the roof is very steep. Never allow your roof to be three nailed or for staples to be used instead of roof nails.

Q. Why use copper for my box gutter linings or my flashing installation?

A. Copper is a great metal to use for box gutter linings and roof flashing metal because of its longevity and that it never needs to be painted. Copper is great for lifetime, forty and fifty year shingles because you want the flashings to last as long as the life of the shingles. In the long run copper is a less expensive metal because you don't have to paint and the life expectancy is twice that of forty-pound metal terne.

Q. What is forty pound metal terne?

A. Terne is an alloy of lead and tin, used to coat sheets of carbon steel or stainless steel. Terne is used in the roofing industry for flashing metal and normally has a life expectancy of about twenty to thirty years if kept painted.

Q. What is solder?

A. Solder is a lead/tin mixture that is melted and used to bond two pieces of certain types of metal together.

Q. What is wrong with lining my box gutters with rubber?

A. Lining your box gutter with rubber is a bad idea. The box gutter frame is built with slope to your outlet tube and when the frame rots away from water damage the slope is obstructed. When you line rubber over the rotten frame you end up with pooling water in your box gutter and water flowing right over the edges. The rubber is wrapped into the outlet tube and that narrows its drainage capacity. When this happens you in up with clogs and more overflow. The right way to fix your box gutter problem is to take out the old box gutter linings. Fix the rotten wood in the box gutter frame and make sure the slope is draining to your outlet tubes. Then it's always better to line your box gutter in terne or copper.

Q. What is a 3 tab shingle?

A. Three tab shingles are shingles that have knock-outs between the square tabs and that are all the same size and exposure. This very common shingle normally has a twenty to twenty-five year life expectancy.

Q. What is a dimensional shingle?

A. A dimensional shingle is a shingle that is textured, or laminated and designed to produce a three-dimensional effect. This shingle is sometimes called an architectural shingle. Dimensional shingles are a very popular style of shingle and they normally come with a life expectancy of thirty, forty, and fifty years. The higher the year of life expectancy the more three-dimensional effect you will receive on your home.

Q. What is ice and water-shield underlayment?

A. Ice and water-shield underlayment is a continuous membrane installed under your roofing shingles in areas subject to ice damming. It prohibits water that might get under your shingles from reaching your wood structure. The membrane is made to seal nail penetrations from your shingle installation. The best places for this membrane are along your gutter lines, in your valleys, along any walls, around your chimneys and skylights.

Q. What is underlayment felt paper and why use it?

A. Underlayment felt paper is an asphalt-saturated felt installed between the roof deck and the roof shingles. Underlayment is primarily used to separate the roof shingles from the roof deck. It helps to shed water during shingle installation, helps in meeting Class A and Class C shingle fire ratings, helps protect from resins that may come from wood board sheathing, helps prevent "picture framing" which is the visible outline of deck panels, cause by roof irregularities in the decking thickness, provides secondary weather protection during a wind-driven rain storm and in some cases protects your home when your shingles are blown off during a storm.

Q. How do I know if my house has enough ventilation?

A. Whitford Contracting LLC will use the 1 by 300 rule to determine how much intake and exhaust ventilation your home will need. You ideally want 50% intake and 50% exhaust. Please contact us and will measure your house for the exact calculations.

Q. Will Whitford Contracting LLC do work in our area?

A. Yes, Whitford Contracting LLC has been your roofing and gutter installation contractor in Northern Kentucky and all of Greater Cincinnati. Please contact us for a free roof or gutter estimate!

Q. What is the difference between a workmanship warranty and a manufactures warranty?

A. A workmanship warranty covers any type of installation problem that causes a leak in your roof system and a manufactures warranty covers any kind of defective material.

Q. Can Whitford Contracting LLC fix the rotten wood on our roof and gutters?

A. Whitford Contracting LLC can repair any wood rot problem that might have occurred from a roof or gutter leak.

Q. Why do my estimates range from very low to middle to very high?

A. If the low estimates sound too good to be true, they probably are. More than likely you will find the contractor isn't fully insured, will cut corners while doing the work, will not have high quality materials, and will try to add something on at the end of the job. The very high estimates are usually high profile companies that have to pay for their advertising and large overhead. The best estimates to look for are the ones in the middle. Make certain that they are doing the same work item for item on your written contract, make sure you get copies of their insurance policies, make certain they use high quality roofing and flashing materials, make it clear you want references and be assured they offer a workmanship guarantee.

Q. Can my contractor complete my project without damaging my yard and landscaping?

A. Yes, Whitford Contracting LLC will treat your home and yard as if it were our own. We take extra precautions on each job to protect our homepwners property and landscaping.

Q. Can you work with my insuarance company on my insurance claim?

A. Yes. If you have never filed an insurance claim, it can be a confusing process trying to understand the procedures involved and the extent of your coverage. We will help you take full advantage of over 10 years of experience to aid in your claim resolution. If you have "replacement cost" in your policy covering damage from hail or wind damage, then you are entitled to a free inspection and adjustment from your insurance carrier. Storm related damage might not be detected by a casual inspection. There are specific insurance procedures utilized by insurance personnel, as well as professional contractors, to determine claimable damage. At Whitford Contracting LLC, our field estimators will determine the damage and your cooresponding coverage. We handle everything on your behalf for a fast and fair resolution to your damages. You will never have to accept any settlement that does not agree with an estimate of repair from a different reputable roofing company.




Dennis Whitford, owner